Data Protection Policy

At Arctiv, we are committed to protecting and respecting your privacy. This Data Protection Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website arctiv.eu (the "Website").

We process personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, and all other applicable data protection laws.

By accessing and using our Website, you agree to the collection and use of your personal data as described in this policy.

The data controller responsible for the processing of your personal data is:

Company Name: Arctiv S.à r.l.
Registered Office: 6D Route de Trèves, 2633 Senningerberg, Luxembourg
Email Address: info[at]arctiv.eu
Phone Number: +352 661 724449

For any questions regarding your personal data or this Privacy Policy, please contact us at the above address.

We collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, etc.
• Usage Data: Information about how you use our website, including IP address, browser type, operating system, and pages visited.
• Cookies: We use cookies to improve your experience on our website. For more details, please see our [Cookie Policy].

We collect personal data in the following ways:

• Directly from you when you fill out forms on our website (e.g., contact forms, newsletter subscription).
• Automatically through your use of our website (e.g., cookies, analytics tools).
• From third parties, when you interact with our business partners or services linked to our website.

We process your personal data based on the following legal grounds:

• Consent: When you provide us with explicit consent (e.g., subscribing to our newsletter).
• Contractual Necessity: When the processing of your personal data is necessary for the performance of a contract with you (e.g., processing an order).
• Legal Obligation: When processing is necessary to comply with a legal obligation (e.g., tax reporting).
• Legitimate Interests: When we have a legitimate interest in processing your personal data, provided that such interests are not overridden by your rights and interests.

We may use your personal data for the following purposes:

• To provide, operate, and maintain our website and services.
• To communicate with you, including responding to inquiries, sending newsletters, and promotional materials.
• To analyze and improve our website and services.
• To comply with legal obligations (e.g., tax or regulatory requirements).
• To prevent fraud and ensure security.

We will not share or disclose your personal data to third parties except in the following cases:

• With service providers who assist us in operating our website or conducting business (e.g., hosting providers, email service providers).
• To comply with legal obligations, such as responding to legal requests, or protecting our rights, property, or safety, and that of our users.
• With your consent, when we share data with third parties for specific purposes.

As part of our operations, your personal data may be transferred to and stored in countries outside the European Economic Area (EEA), including the United States. In such cases, we ensure that the transfer complies with the GDPR and appropriate safeguards are in place to protect your data (e.g., standard contractual clauses or Privacy Shield framework).

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements. Once your data is no longer needed, we will securely delete or anonymize it.

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request the restriction of processing your personal data under certain circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or direct marketing.

If you wish to exercise any of these rights, please contact us at info[at]arctiv.eu.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we take all reasonable precautions, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

For information on how we use cookies on our website, please refer to our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page, and the date of the last revision will be indicated at the bottom of the page.

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

Arctiv S.à r.l.
6D Route de Trèves, 2633 Senningerberg, Luxembourg
Email: info[at]arctiv.eu
Phone: +352 661 724449

The information provided in this document is intended for general informational purposes only and is not legal advice. For specific legal guidance on data protection laws, please consult a legal professional.